Privacy Policy

1. Information we collect

Information you provide

When you request an estimate, call, email or otherwise contact us, we may collect:

• Your name, email address, telephone number and preferred contact method.
• Your property address, service area and details about the project you are considering.
• Photos, measurements, messages and other information you choose to submit.
• Appointment preferences and records of our communications with you.

Information collected automatically

Our website and service providers may automatically receive limited technical information such as IP address, browser type, device type, referring page, pages viewed, approximate location and the date and time of a visit.

2. How we use information

We may use information to:

• Respond to questions and schedule consultations, inspections or estimates.
• Evaluate requested work, prepare proposals and deliver contracted services.
• Send service-related messages, appointment reminders and follow-up communications.
• Maintain and improve our website, advertising, customer service and business operations.
• Prevent fraud, protect our systems and comply with applicable laws.

3. How we share information

We may share information only as reasonably necessary with:

• Website hosting, email, analytics, scheduling, customer-management and security providers.
• Installers, suppliers, subcontractors or professional advisers involved in a requested project.
• Government agencies, courts or other parties when required by law or needed to protect rights and safety.
• A successor organization in connection with a merger, sale, financing or transfer of business assets.

Service providers are expected to use information only for the services they perform for us and to safeguard it appropriately.

4. Cookies and analytics

Our website may use essential cookies and similar technologies to keep pages working, remember preferences, measure traffic and understand which marketing channels bring visitors to the site. Analytics and advertising partners may set their own cookies subject to their policies.

You can limit cookies through your browser settings. Blocking some cookies may affect website functions. Where consent is legally required, optional cookies should not be activated until consent is provided.

5. Data retention

We retain information only as long as reasonably needed for the purposes described in this policy, including responding to inquiries, maintaining project and warranty records, resolving disputes and meeting tax, accounting, insurance and legal requirements.

6. Your choices and rights

Depending on where you live, you may have the right to request access to, correction of or deletion of certain personal information, or to object to or limit certain uses. You may also unsubscribe from promotional email using the link in the message or by contacting us.

To protect your information, we may need to verify your identity before completing a request. Some information may be retained where permitted or required by law.

7. Security

We use reasonable administrative, technical and physical safeguards designed to protect information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

8. Children’s privacy

Our website and home-improvement services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us so we can review and delete it as appropriate.

9. Changes to this policy

We may update this policy as our practices or legal requirements change. The revised version will be posted on this page with a new effective date. Material changes may also be communicated by another reasonable method.

10. Contact us

Questions or privacy requests can be sent using the details below.